Every NIVA bot can run multiple specialist AI agents — each with their own tone, domain knowledge, tools, and triggers. The AI reads every message and routes to the right persona automatically. The visitor sees one seamless conversation.
The orchestrator reads every message, evaluates which agent is best suited, and hands off invisibly — the visitor never knows.
Routing decisions are made by the orchestrator LLM — not rule-based keyword matching. It understands context, nuance, and intent before selecting an agent.
Instead of building separate bots for each department, deploy one bot with the right specialist inside for each question.
Click a persona below to see how each specialist agent responds differently to the same bot — same interface, completely different expertise.
In a real bot, the orchestrator selects the right agent automatically — based on the visitor's message, not a manual click.
Book a demo and we'll set up your persona roster, subscribe from the library, and deploy live — before the 30-minute call ends.