How it Works Features 250+ Personas Flow Engine Smart Forms Multi-Agent Pricing Book a Demo
Persona Library

250+ Pre-Trained
Industry Personas.
Ready on Day One.

Stop building personas from scratch. NIVA ships a superadmin-curated library of 250+ expert AI agents across 25 industry verticals — each with its own tone, domain knowledge, trigger keywords, and tool assignments. Subscribe, customise, and go live immediately.

Book a Demo → See Live Bot ↗
250+
Personas ready
25
Industry domains
10
Types per domain
Persona types per domain
SalesSupportOnboardingBillingComplianceTechnicalRetentionOperationsEscalationAnalytics
How the library works

Subscribe, Don't Build.
Save Weeks of Prompt Engineering.

1
Select Your Domain
Pick your industry vertical from 25 pre-configured domains. Each domain adds a context block — terminology, common intents, and domain-specific knowledge — injected into every conversation.
2
Browse the Library
See all 250+ personas organised by domain and type. Each card shows the persona's role, tone, trigger keywords, and available tools. Filter by category.
3
Subscribe to Personas
Click subscribe on any persona. It's added to your bot's active roster. You can optionally override tone, add custom knowledge, or append your own instructions on top of the library prompt.
4
Toggle Live
Enable the personas you need, disable the ones you don't. Changes propagate to the embedded widget instantly — no re-deployment.
Harbour
Marina Manager Persona
SUBSCRIBED
Domain context
Marina & Boating Operations
Trigger keywords
berth booking marina rates availability facilities tides
Sample conversation
Do you have berths for a 14m yacht?
Yes — we have transient berths available for vessels up to 20m. Rates start from €50/night with water and shore power included. When would you like to arrive?
25 industry verticals

Every Domain Has
10 Ready-Made Personas

Each vertical includes a complete set of 10 persona types — from Sales and Support to Compliance and Technical. Pick the ones you need.

Marina & Boating
10 personas
BookingsFacilitiesSafety
🏨
Hospitality
10 personas
ReservationsConcierge
🏠
Real Estate
10 personas
ListingsViewings
💻
SaaS & Tech
10 personas
OnboardingSupport
🏥
Healthcare
10 personas
PatientPharma
🏦
Finance & Banking
10 personas
ProductsCompliance
⚖️
Legal & Compliance
10 personas
IntakeDocuments
🎓
Education
10 personas
EnrolmentStudent
🚗
Automotive
10 personas
SalesService
🛒
Retail & E-commerce
10 personas
ProductsReturns
🏗️
Construction
10 personas
QuotesSafety
🏋️
Fitness & Wellness
10 personas
BookingsNutrition
✈️
Travel & Tourism
10 personas
ItinerariesBooking
🍽️
Restaurants
10 personas
ReservationsMenu
🏭
Manufacturing
10 personas
Supply chainQA
📡
Telecoms
10 personas
PlansTechnical
💈
Beauty & Aesthetics
10 personas
BookingsProducts
🏢
Property Management
10 personas
TenantsMaintenance
🧾
Accounting & Tax
10 personas
ServicesDeadlines
🛡️
Insurance
10 personas
ClaimsProducts
👥
Recruitment & HR
10 personas
IntakeOnboarding
❤️
Non-Profit
10 personas
DonationsVolunteers
🏛️
Government
10 personas
ServicesPermits
🎪
Event Management
10 personas
TicketsVendors
Your Industry
Custom build
Contact us
Persona types

10 Expert Roles
Per Industry Domain

Every domain comes with 10 role archetypes. Each has a different tone, objective, and tool set — all pre-configured and ready to subscribe.

Sales Advisor
Qualifies leads, explains products, drives conversion. Warm, persuasive tone.
Support Agent
Resolves issues, answers FAQs, escalates when needed. Patient, solution-focused.
Onboarding Guide
Walks new users through setup step by step. Warm, encouraging, structured.
Billing Expert
Handles invoices, subscriptions, and payment queries. Precise, clear, reassuring.
Compliance Officer
Answers regulatory, legal, and policy questions. Authoritative, careful, accurate.
Operations Expert
Handles processes, scheduling, logistics, and coordination queries. Efficient, direct.
Technical Specialist
Deep technical answers, API usage, troubleshooting. Detailed, precise, developer-friendly.
Retention Manager
Handles churn risk, upsell opportunities, VIP nurture. Empathetic, value-focused.
Escalation Agent
Manages complaints, urgent requests, and human handoffs. Calm, assertive, efficient.
Insight Analyst
Shares usage data, reports, and performance insights. Analytical, data-driven tone.

Browse the Full Library in a Demo

We'll show you the library, subscribe to the right personas for your industry, and build your first bot live — before the 30-minute call ends.

Book a Demo → Contact Us