How it Works Features 250+ Personas Flow Engine Smart Forms Multi-Agent Pricing Book a Demo
Platform Features

Everything Built
Into One Platform

Personas, workflows, memory, forms, webhooks, white-label, agentic tool use, and language intelligence. NIVA packages the entire agentic AI stack into one no-code platform.

Book a Demo → See Live Bot ↗
250+
Pre-built personas
25
Industry verticals
0
Code required
∞
Bots you can build

250+ Pre-Built
Persona Library

Stop building from scratch. NIVA ships a superadmin-curated library of 250+ expert personas across 25 industry verticals. Each has its own tone, domain prompt, trigger keywords, and tool assignments. Subscribe and go live immediately.

25 domain categories: Marina, Healthcare, Finance, Legal, SaaS, and 20 more
10 persona types per domain: Sales, Support, Onboarding, Billing, Compliance, and more
Subscribe, not build. Saves weeks of prompt engineering per vertical
Custom personas alongside library. Extend any persona with your own instructions
250+ personas 25 verticals No code to configure
Persona Library: Browse and Subscribe
Marina
10 personas
Healthcare
10 personas
Finance
10 personas
Legal
10 personas
SaaS
10 personas
+20 more
25 total
Marina Manager persona subscribed · Active

Cross-Session
Memory

NIVA remembers visitors across separate browser sessions. Return days later and the bot knows your name, your context, and your previous questions without asking again.

Persistent visitor recognition, no login required
Past context injected naturally. Bot references history in every new conversation
Persona-aware memory. Context follows the visitor across agent switches
Privacy compliant. Memory cleared on request, isolated per bot
Session persistence GDPR ready No login needed
Harbour Marina
Memory: active
Session, 14 days ago
Hi, I'm James. I sail a 12m sloop called Serenity.
Great to meet you James! I have noted Serenity, a 12m sloop. Shall I check available berths?
Yes, looking at mid-July for 2 weeks.
Noted. I have logged your dates for mid-July.
Memory saved: James · Serenity · 12m · July 2026
New session, today
Hi again
Welcome back James! July is coming up. Shall I check current berth availability for your 2-week stay?

Agentic Tool Use
Per Persona

Each persona gets its own live tools. A marina persona calls the weather API. An SAP persona searches OSS notes. A logistics persona queries freight rates mid-conversation, automatically, without the visitor knowing.

Tools assigned per persona, not per bot globally
AI decides when to invoke, based on conversation context automatically
REST endpoint tools. Configured via webhook definition, no code required
Supports SAP, CRM, weather, and freight APIs and any HTTP endpoint
Goal-driven agents pursue multi-step objectives autonomously
REST tools SAP integration Proactive agents
tool_call.log
# Persona: Dispatch (Logistics)
# User asked: "What's the freight rate to Singapore?"

tool_invoke: freight_rate_api
  params: {
    "origin": "Mumbai",
    "dest": "Singapore",
    "cargo_kg": 500
  }

tool_result:
  rate_usd: 2.40/kg
  eta_days: 8–12
  carrier: "MSC / Maersk"

✓ Response composed with live rate injected

Private Knowledge
Base per Bot

Upload PDFs, Word docs, URLs, or YouTube transcripts. NIVA indexes your content into a dedicated Vector database. Fully isolated per bot, per tenant.

PDF, DOCX, URL, YouTube, and plain text all supported
Per-source indexing. Update one file without rebuilding the entire index
No character cap, unlike Chatbase's 33MB limit
Fully isolated. No cross-contamination between bots or tenants
PDF DOCX URLs YouTube Isolated DB
Knowledge Base: Harbour Marina Bot
Harbour_Rates_2026.pdf
2.3MB · Indexed · 847 chunks
✓ Live
harbourmarina.ie (full site)
12 pages · Indexed · 1,203 chunks
✓ Live
Marina Intro Video
YouTube transcript · 312 chunks
✓ Live
Add source: PDF, URL, YouTube, or text

Full White-Label
on Every Plan

Your brand, your colours, your bot name. The "Powered by" footer is fully configurable. Agencies resell NIVA under their own brand. NIVA stays completely invisible.

Bot name, tagline, accent colour, and avatar. All configurable from admin
Powered by text and link. Set it to your agency or client name
Multi-tenant isolation. Each client sees only their own data
One script embed. Brand baked in at widget.js generation time
Full branding Multi-tenant NIVA invisible
Widget Branding: Admin Panel
Bot name
Harbour Marina Assistant
Accent colour
#0369a1
Powered by
Harbour Digital (your agency)
Widget URL
/harbour/widget.js
Widget live. Brand propagated to all embed locations

Lead Capture +
Session Analytics

Every conversation is logged. Leads are captured automatically after two exchanges. No interruption, no pop-up. Export to CSV or push to your CRM via webhook in real time.

Automatic lead capture: name and email after 2 exchanges
Full conversation history per session, attributed per bot
CSV export, one click, filtered by bot or date range
Tenant isolation. Each client sees only their own leads
CSV export Webhook push Analytics
Recent Leads: Harbour Marina
NameEmailIntent
James H.james@email.co.ukBerth
Maria L.maria@sailco.ieSeason
Tom B.tom@offshore.comCharter
Export CSV
View All 47 Leads

Automatic Language
Detection and Mirroring

NIVA detects the language each visitor writes in and responds in the same language automatically. No configuration needed per visitor. Enable the toggle once in admin and every conversation adapts to the visitor's natural language from the first message.

Per-message language detection using server-side analysis on every incoming message
Session-persistent language memory. Detected language stored per session for consistent responses
Admin toggle per bot. Enable or disable from the Chatbot Configuration panel
Silent detection. No language selector shown to the visitor, fully transparent
Works across all personas. Language context is preserved when the bot switches agents
Auto-detect Any language Admin toggle
Live Session Language mirroring on
Bonjour, je voudrais réserver un emplacement pour mon bateau.
Detected: French (fr)
Bonjour! Je serais ravi de vous aider. Quelle est la longueur de votre bateau et quelles sont vos dates souhaitées?
My boat is 10m. Looking at mid-August.
Detected: English (en)
Perfect. A 10-metre vessel for mid-August. Let me check available berths for those dates.

User Behaviour
Intelligence

NIVA builds a session profile for every visitor automatically. Intent signals, lead data, persona interactions, language, and form completions are all captured and stored per session. Your admin panel becomes a live window into how visitors engage with your bot.

Session-level visitor profiles built from conversation content, lead data, and form responses
Full conversation replay. Every message stored and viewable per session in the admin panel
Intent visibility. See what visitors asked, which persona responded, and which forms were completed
Engagement metrics: session duration, message count, lead conversion, and form submission rates
Per-bot tenant isolation. Users see only data from their own bots
Visitor profiles Engagement data Conversation replay
Visitor Session Profile
Session #2847
2 Apr 2026 · 14 messages · 8m 32s
Lead capturedJames H.
Primary intentBerth booking
Persona servedMarina Manager
Language detectedEnglish (en)
Form completedBooking Request
47
Sessions today
62%
Lead rate
8.4m
Avg duration
vs competitors

Why NIVA Wins
on Features

NIVA from $79/mo
250+ persona library
Cross-session memory
Visual workflow engine
White-label all plans
Per-persona tool use
Multi-tenant admin
Language detection + mirroring
User behaviour intelligence
AI included flat rate
Chatbase from $19/mo
No persona library
No cross-session memory
No workflow engine
White-label +$199/mo
Limited AI actions
No multi-tenant
No language mirroring
No behaviour intelligence
AI included
Botpress from $89/mo
No persona library
No cross-session memory
Flow builder (dev req.)
White-label Plus+
Tool use (dev req.)
No multi-tenant
No language mirroring
No behaviour intelligence
AI billed separately
Tidio from $29/mo
No persona library
No cross-session memory
Rule-based flows only
White-label +$20/mo
No tool use
No multi-tenant
No language mirroring
No behaviour intelligence
Lyro AI +$39/mo

Ready to See It All in Action?

Book a 30-minute demo. We will build your first bot live: personas, knowledge base, and a working widget before the call ends.

Book a Demo → Contact Us