No developers. No weeks of setup. Your bot knows your business the moment you upload your first document.
Tell us what your business does, your industry, and who your customers are. We handle the rest - your bot is configured, branded, and ready within 7 minutes.
Upload PDFs, paste URLs, add YouTube videos or plain text. NIVA indexes your content into a private knowledge base your bot searches on every answer.
Drop one line of HTML before </body>. The widget loads fully branded - your colours, bot name, and knowledge. Zero extra config required.
Not a generic chatbot. Each NIVA bot is built around a detailed training and building persona specific to your industry, company, and customers. It answers like a domain expert.
Upload PDFs, Word docs, website URLs, or YouTube transcripts. NIVA indexes your content into a dedicated vector database - your bot only knows what you teach it.
Your brand, colours, bot name and avatar. The "Powered by" footer is fully configurable. Sell it to clients as your own product - NIVA stays invisible.
Every conversation is logged. Leads are captured with name and email after two exchanges — automatically. Export to CSV, filter by bot, and see exactly what your visitors are asking.
Define unlimited custom forms per bot. The AI reads the conversation context and surfaces the right form automatically — no button clicks, no navigation, no friction.
Create as many forms as your workflow needs — booking, quote request, callback, support ticket, feedback. Each with its own fields, trigger, and success message.
Write the trigger in plain English: "when the user wants to book a berth". The AI reads every message and surfaces the right form at the right moment. Automatically.
Every submission is stored, attributed to the session, and visible in your admin panel. Filter by form, export to CSV, or receive data via webhook in real time.
Configure a webhook URL on any form. The moment a visitor submits, NIVA fires the response data to your endpoint — your CRM, Zapier, Make, Slack, or any HTTP receiver.
NIVA runs both sides of your organisation - internal tools that make your team smarter, and external assistants that serve your customers 24/7.
Give your team an AI colleague that knows every policy, SOP, and internal document. Faster onboarding, fewer repeated questions, better decisions.
Deploy a fully branded assistant on your website that handles customer queries, qualifies leads, and guides visitors - even when your team is offline.
NIVA generates a unique widget script per bot. Works on WordPress, Webflow, Shopify, custom HTML - everywhere.
NIVA works best where generic chatbots fail - industries with deep domain knowledge and customers who need real answers.
Berth bookings, guest check-in, facilities, tide info, seasonal contracts - answered instantly.
Shipment tracking, freight quotes, delivery queries - 24/7 without a support agent.
Charter inquiries, aircraft availability, route guidance - with aviation precision.
Patient FAQs, appointment guidance, compliance-safe product information.
Product queries, order status, returns - a bot that knows your catalogue inside out.
If you have PDFs or a website - NIVA can turn that knowledge into a real chatbot.
Start free. Scale when you're ready. no surprise usage bills ever.
Perfect for testing NIVA with your first bot before committing.
For solo users and small businesses deploying vertical bots.
Multi-tenant dashboard for agencies reselling bots to clients.
Unlimited bots, dedicated support, SLAs, and custom integrations.
All paid plans include a free first bot build session during onboarding.
Bring your own OpenAI, Azure, or Ollama key — we never mark up AI usage costs.
Questions? solutions@nivalabs.ai
Most chatbot platforms charge more for less. Here's how NIVA stacks up — based on publicly available pricing and feature pages as of March 2026.
| Feature |
NIVA
Our platform
|
Chatbase | Botpress | Tidio | CustomGPT |
|---|---|---|---|---|---|
| Pricing | |||||
| Starting price | Free forever — then $49/mo | $40/mo | $89/mo + AI usage | $29/mo | $99/mo |
| Free plan available | Yes — 1 bot, 100 msg/mo | Limited free tier | Free tier (limited) | Free tier (very limited) | No free plan |
| No credit / usage limits | Your own API keys — no markup | Credit-based | AI spend billed separately | Per-conversation billing | Query limits per plan |
| White-label / remove badge | Included on all plans (even free) | $39–$199/mo add-on | Plus plan $89/mo+ | $20/mo add-on | Premium only $499/mo |
| Agency / multi-client plan | Pro/Agency at $149/mo | Not available | Team plan $495/mo | Not available | Not available |
| Knowledge & AI | |||||
| Agentic knowledge base | PDF, DOCX, URL, YouTube, text | PDF, URL, Notion | URL, docs (dev setup) | FAQ-style only | Strong, 1400+ formats |
| Multiple AI providers | Ollama, Azure, OpenRouter | 15+ models | Multiple | Lyro AI fixed | GPT-4 / Azure only |
| Industry-specific AI persona | Define your Persona per bot | Generic prompt only | With developer setup | Limited templates | Configurable |
| Deployment | |||||
| One script tag embed | Self-contained <script> | Iframe widget | Developer setup required | Widget embed | Widget embed |
| Multi-tenant admin | Built-in, all plans | Not available | Team plan $495/mo | Not available | Not available |
| Internal + external bots | Both, same platform | External only | Both | External only | Mostly external |
| Forms & Integrations | |||||
| AI-triggered dynamic forms | Unlimited, per intent | Static lead form only | Not available | Not available | Not available |
| Webhook on form submit | POST JSON / Form / GET | Not available | Via integrations | Zapier only | Not available |
| Session + lead analytics | Full history, CSV export | Chat logs | Conversation logs | Analytics dashboard | Basic |
Pricing and features sourced from public pricing pages and independent review sites, March 2026. Competitor data may change — let us know if anything is outdated. AI-triggered dynamic forms and built-in multi-tenant admin are unique to NIVA as of this date.
We embedded the NIVA bot on our marina website in under 20 minutes. It now handles 60% of incoming enquiries without anyone on staff touching them. The knowledge base feature is genuinely impressive.
We uploaded our full rate card and service guides. The bot answers pricing questions accurately every time - something our previous chatbot failed at completely. Setup was honestly faster than I expected.
We resell NIVA to our clients as part of our digital agency offering. The white-label setup is seamless - our clients think we built it from scratch. The multi-tenant admin is a game changer for us.
Everything you need to know before booking a demo.
Book a 30-minute demo. We'll build your first bot live during the call - no slides, no fluff.
No commitment · Responds within 24 hours · solutions@nivalabs.ai